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FAQ
What services are currently supported on the website?
K Traveling's website currently has two modules: "Car Rental Services" and "Tourism Products". In the "Car Rental Services" module, you can not only use eco-friendly Tesla car rental services, but also rent luxury business cars, minibuses, and coaches. In the "Tourism Products" module, you can browse the travel itineraries that the company currently offers: one-day/multi-day tours of the UK, themed tours, RV tours, customized tours, and tours of Europe.
How far in advance do I need to rent a vehicle?
We recommend that you book our car rental service at least 4 hours in advance, so that we can arrange the most suitable vehicle for you.
How do I pay for the car rental?
When you submit the relevant information for car rental on our website, we will send a confirmation email to your email address. Please check your email and also keep an eye on your phone, as our customer service team will contact you to discuss the details and payment methods.
How can I use online car-hailing?
You can find the "Environmentally Friendly Tesla" car booking service in the "Car Booking Service" section. After clicking the "Book Now" button, you will be directed to the booking page (registration is required for the first time login). You can also download our K Traveling app to book a car anytime, anywhere.
Can I bring children when I travel? How many can you bring?
You can select the number of adult or child travelers in the details page of the travel product. Please note that the number of children should not exceed the total number of adult travelers. Please plan your companions before your trip.
What payment methods can I use to pay for travel orders?
You can use a bank card to pay for your travel order on the K Traveling official website. Currently, other payment methods such as WeChat Pay or Alipay are not supported.
The above did not solve your problem? Please contact us!
For any other questions, please write us at info@ktravelinguk.com or call us on +44 02036014508